Protecting Children

It is against the law for those under the age of 18 to gamble and Playgo takes its responsibility to prevent underage gambling very seriously. We carry out age verification checks on all customers and ask for documentary proof of age where checks are inconclusive.

The accounts of anyone under the age of 18 found to be gambling with Playgo will be closed and any winnings will be forfeited.

If you suspect that someone under the age of 18 is gambling with Playgo please Contact Us to report this.

Website Blocking Software

  1. Net Nanny (www.netnanny.com): General blocking software that protects children from inappropriate web content. Also available on iOS and Android devices.
  2. CYBERsitter (www.cybersitter.com): Filtering software allowing parents to choose their own sites to block.
  3. GamBlock (www.gamblock.com): Specific blocking software for gambling websites. Also available for Android devices.
  4. Betfilter (www.betfilter.com): Specific blocking software for gambling websites. Also available for Android devices.

You may also want to familiarise yourself with the built-in parental controls on your mobile, tablet, PC or TV.

Youth Access

Youth Access is the UK’s national membership organisation and directory for young people's information, advice, counselling and support services. Further information can be found by visiting their website www.youthaccess.org.uk or by calling 020 8772 9900.

There are also support services available to provide free and confidential advice on problem gambling issues.